 Call Centre Training |
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| Course Content |
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Customer Care Skills |
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Communication and Corporate Communications |
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Listening Skills |
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Service is Communication |
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Sales and Telemarketing Skills |
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Telephone Handling Skills |
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Neutral Voice Accent Training |
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Resume making, Interview and Presentation Skills |
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Mock Interview Sessions |
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Call Centre Concepts, Technologies and Methodologies |
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| Corporate Skills & Career Grooming Course |
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George ITeS launches its new course on Corporate Skills & Career Grooming for aspiring professionals. The course aims at an all round development of the candidate through an entire range of training right from Communicative English to Personality Development including Computer Basic Skills.
The program is structured to bridge the gap between professional skill sets & normal skill sets. This practical career oriented program focuses on building proficiency in customer service and sales skills required for a number of industries. |
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| Course Content |
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Communicative
English |
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Business Communication
Listening Skills |
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Customer Care skills |
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Listening Skills |
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Telephone Handling skills |
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Tele Marketing skills |
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Neutral Voice Accent
Training |
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Personality Development |
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Resume making, Group
Discussion & Interview preparation |
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Call Center Concepts,
Technologies and Methodologies |
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Computer Basic Skills
- MS Office & Internet |
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Business
English A2Z |
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| George
ITeS launches Business English (A2Z) – a comprehensive
English language development course containing two modules,
Basic English and Advanced English for 80 hrs & 40
hrs respectively. This course would help students to highly
improve their English speaking skills, adapt to the style
of the corporate world and strengthen their business interactive
skills. Course modules include the following: |
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A)
Basic Level-40 hrs |
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Grammar
(20 hrs) |
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Sentence
construction and vocabulary building (10 hours) |
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Phonetics
and accent (10 hrs) |
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B)
Advanced Level - 40 hrs |
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Advanced
Grammar (5 hrs) |
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Sentence
construction and vocabulary building (5 hrs) |
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Phonetics
and accent (7 hrs) |
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Business
communication and Email (5 hrs) |
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Presentation
skills GD, PI, Extempore (10 hrs) |
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Complete
interview grooming (8 hrs) |
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Professional
Academic Counselors' Course |
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Modules: |
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Listening
skills |
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Interactive
skills |
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Voice
& Accent |
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Personality
& Attitude |
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Body
Language |
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Counseling
Strategies / Convincing Skills |
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Human
Psychology / Behavioral Skills |
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| Class
Frequency: |
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Flexible |
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| Class
Duration: |
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3 to 6 months |
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Eligibility: |
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Graduates / Undergraduate
/ 10+2 may also be considered |
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